Privacy Policy

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Motisha Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you use or visit or make a purchase from www.motisha.co.tz or Motisha mobile applications (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, location, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • “Allowed permission,” are permissions that you are asked to allow for apps to perform correctly.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, your phone number, and current GPS location), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Simplify your next order and discounts eligibility.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Maps to power our mobile and web applications.

We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


DISCRIMINATION POLICY

At Motisha, we are dedicated to cultivating an inclusive and respectful environment for all users. We unequivocally condemn discrimination based on any characteristic, such as race, gender, religion, or disability. Our platform is committed to treating every individual fairly and with respect, ensuring that discriminatory behavior, biased actions, or refusal of service are strictly prohibited.


MINORS

The Site is not intended for individuals under the age of 18.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
Dar es Salaam, Tanzania, United Republic of


 


Sera za Faragha za Motisha

Sera hizi za Faragha zinaelezea jinsi taarifa zako za kibinafsi zinavyokusanywa, kutumiwa, na kushirikishwa wakati unapotumia au kutembelea au kufanya ununuzi kupitia www.motisha.co.tz au www.motisha.app au www.motisha.shop au www.motishaapp.com au programu za simu za Motisha (“Tovuti”).


TAARIFA ZA KIBINAFSI TUNAZOKUSANYA

Unapotembelea tovuti, tunakusanya kiotomatiki taarifa fulani kuhusu kifaa chako, ikijumuisha taarifa kuhusu kivinjari chako cha mtandao, anwani ya IP, eneo, muda wa eneo, na baadhi ya vidakuzi vilivyosanikishwa kwenye kifaa chako. Aidha, unapopitia tovuti, tunakusanya taarifa kuhusu kurasa binafsi za wavuti au bidhaa unazotazama, tovuti au maneno ya utafutaji yaliyokuelekeza kwenye tovuti, na taarifa kuhusu jinsi unavyohusiana na tovuti. Tunaita taarifa hizi zilizokusanywa kiotomatiki kuwa “Taarifa za Kifaa.”

Tunakusanya Taarifa za Kifaa kwa kutumia teknolojia zifuatazo:

  • “Vidakuzi” ni faili za data zinazowekwa kwenye kifaa au kompyuta yako na mara nyingi hujumuisha kitambulisho cha kipekee. Kwa habari zaidi kuhusu vidakuzi na jinsi ya kuzima vidakuzi, tembelea http://www.allaboutcookies.org.
  • “Faili za kumbukumbu” hufuatilia vitendo vinavyotokea kwenye tovuti, na hukusanya data ikijumuisha anwani yako ya IP, aina ya kivinjari, mtoa huduma wa mtandao, kurasa za kurejelea/kutoka, na tarehe/muda.
  • “Beacons za Mtandao,” “lebo,” na “saizi” ni faili za kielektroniki zinazotumiwa kurekodi maelezo kuhusu jinsi unavyotumia tovuti.
  • “Ruhusa zinazohitajika,” ni ruhusa ambazo programu zinakuomba kuruhusu ili kufanya kazi ipasavyo.

Zaidi na hayo, unapofanya ununuzi au jaribio la kufanya ununuzi kupitia tovuti, tunakusanya taarifa fulani kutoka kwako, ikijumuisha jina lako, anwani ya malipo, anwani ya usafirishaji, maelezo ya malipo (ikiwemo nambari za kadi ya mkopo, namba yako ya simu na eneo la sasa la GPS), barua pepe, na namba ya simu. Tunaita taarifa hii kuwa “Taarifa za Agizo.”

Tunapongelea “Taarifa za Kibinafsi” katika Sera hii ya Faragha, tunaongelea zote Taarifa za Kifaa pamoja na Taarifa za Agizo.


TUNA TUMIA TAARIFA ZAKO ZA KIBINAFSI?

Tunatumia Taarifa za Agizo zinazokusanywa kwa ujumla kutimiza maagizo yote yaliyowekwa kupitia tovuti (ikiwa ni pamoja na kuchakata maelezo yako ya malipo, kupanga usafirishaji, na kukupa risiti na/au uthibitisho wa maagizo).

Aidha, tunatumia Taarifa za Agizo kwa:

  • Kuwasiliana na wewe.
  • Kuchunguza maagizo yetu kwa uwezekano wa hatari au ulaghai.
  • Kukupa maelezo au matangazo yanayohusiana na bidhaa au huduma zetu kulingana na mapendeleo uliyoshiriki nasi.
  • Kurahisisha agizo lako lijalo na kustahiki punguzo.

Tunatumia Taarifa za Kifaa tunazokusanya kusaidia kuchunguza hatari na ulaghai unaoweza kutokea (haswa anwani yako ya IP), na kwa ujumla kuboresha tovuti yetu (kwa mfano, kwa kutoa takwimu kuhusu jinsi wateja wetu wanavyotumia tovuti, na kutathmini mafanikio ya kampeni zetu za uuzaji na matangazo).


USHIRIKI WA TAARIFA ZAKO ZA KIBINAFSI

Tunashirikisha Taarifa zako za Kibinafsi na wahusika wengine ili kutusaidia kuzitumia kama ilivyoelezwa hapo juu. Kwa mfano, tunatumia Google Maps kuwezesha programu zetu za simu na wavuti.

Pia tunatumia Google Analytics ili kutusaidia kuelewa jinsi wateja wetu wanavyotumia tovuti—unaweza kusoma zaidi kuhusu jinsi Google hutumia Taarifa zako za Kibinafsi hapa: https://www.google.com/intl/en/policies/privacy/. Unaweza pia kujiondoa kwenye Google Analytics hapa: https://tools.google.com/dlpage/gaoptout.

Mwisho, tunaweza pia kushiriki Taarifa zako za Kibinafsi ili kutii sheria na kanuni zinazotumika, kujibu wito wa mahakama, au ombi lingine la halali la maelezo tunayopokea, au kulinda haki zetu vinginevyo.


MATANGAZO YA KUENDANA NA TABIA

Kama ilivyoelezwa hapo juu, tunatumia Taarifa zako za Kibinafsi kukupa matangazo yenye malengo au mawasiliano ya uuzaji yanayoaminiwa kuwa yanaweza kukuvutia. Kwa maelezo zaidi kuhusu jinsi utangazaji unaolengwa unavyofanya kazi, unaweza kutembelea ukurasa wa elimu wa Network Advertising Initiative (“NAI”) kupitia: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Unaweza kujiondoa kwenye matangazo ya kulengwa kwa kupitia:

Zaidi ya hayo, unaweza kujiondoa kwenye baadhi ya huduma hizi kwa kutembelea tovuti ya Digital Advertising Alliance kupitia: http://optout.aboutads.info/.


HAKI YAKO

Ikiwa wewe ni mkazi wa Uropa, una haki ya kufikia taarifa tunazo kuhusu wewe na kuuliza taarifa zako za Kibinafsi zirekebishwe, kusasishwa au kufutwa. Ikiwa ungependa kutumia haki hii, tafadhali wasiliana nasi kupitia maelezo ya mawasiliano hapa chini.


UHIFADHI WA DATA

Unapotoa agizo kupitia tovuti, tunadumisha taarifa zako za Agizo kwenye rekodi zetu mpaka na hadi utuombe kufuta taarifa hizi.


WADOGO

Tovuti hii haijakusudiwa watu walio chini ya umri wa miaka 18.


MABADILIKO

Tunaweza kusasisha Sera hizi za Faragha mara kwa mara ili kuakisi mabadiliko ya desturi zetu au sababu za kiutendaji, kisheria au za udhibiti.


WASILIANA NASI

Kwa maelezo zaidi kuhusu desturi zetu za faragha, ikiwa una maswali, au ikiwa ungependa kuwasilisha malalamiko, tafadhali wasiliana nasi kwa barua pepe kupitia [email protected] au kwa barua kupitia maelezo yaliyo hapa chini:

Dar es Salaam, Tanzania